Shipping and delivery
What "dispatched within 2 working days" means exactly, and what shipping costs.
Delivery time
Our standard promise is: dispatched within 2 working days. That refers to the moment your parcel leaves our premises, not the moment it lands on your doormat. Within the Netherlands the carrier usually takes another working day for that.
Products that are made after you order
For part of our range, the product page states that the item is produced after you order. The delivery time stated for that product applies. If you order such a product together with something that is in stock, by default we ship everything in one go, as soon as it is all ready. If you would prefer a partial delivery, let us know.
Shipping costs
These are the current rates. You will also see the shipping costs in the cart and at checkout, before you have to pay anything.
| Shipping method | Delivery time | Cost |
|---|---|---|
| Letterbox parcel | Dispatched within 2 working days | €4.25 |
| Parcel post | Dispatched within 2 working days | €6.95 |
|
Collect in person
Collect from Ohmweg 65, 2952 BB Alblasserdam, Monday to Friday from 8:30 am to 5 pm. We will let you know as soon as your order is ready. |
Ready as soon as you hear from us | Free |
If your order comes to €75.00 or more after any discount, you pay no shipping costs.
All prices include VAT.
Delivery country
We currently deliver within the Netherlands. Do you live just across the border and still want to order something? Email us, and we will see what is possible.
Tracking your parcel
As soon as your order has been sent, you will receive an email with the track & trace number. With the link in your order confirmation you can check the status of your order at any time, even without an account.
Something goes wrong
Parcel damaged, wrong item or nothing received? Email info@moduxo.nl with your order number and, if possible, a photo. We will sort it out.
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